ISA Help Desk
In-person: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)
Virtual: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)
Meet an International Student Advisor (ISA) virtually or in-person for quick answers to
questions related to your studies at TRU and life in Canada. No appointment is needed, just drop-in!
Meet an ISA on
the Go (in person) Meet an ISA on the Go (virtual)
Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:
- download the QLess App for Android
or iPhone
- search and select "Thompson Rivers University"
- select "International Student Advisor - In person or Virtual drop-in (Only for Inquiries of 15
Minutes or Less)"
- input the required information
- wait to be notified when it is your turn
For virtual appointments you will be emailed the link to the meeting room when it is your turn. Click on
the link and join the MS Teams meeting.
Please email isa@tru.ca if you have any issues with QLess.
RISIA-On-The-Go
In-person: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory
holidays)
Meet a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian
Immigration Consultant (RCIC) in-person for quick answers to your questions related to
visas, permits, and working & studying in Canada. No appointment is needed, just drop-in!
If you need help with your applications, you are required to attend IRCC Workshop
first. View
Workshop Schedule
Meet a
RISIA on the Go (in person)
Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:
- download the QLess App for Android
or iPhone
- search and select "Thompson Rivers University"
- select "Immigration Advisor (RISIA⁄RCIC) - In person drop-in (Only for Inquiries of
15 Minutes or Less)"
- input the required information
- wait to be notified when it is your turn
Please email risia@tru.ca if you have any issues with QLess.
Book an appointment with an International Student Advisor (ISA)
If you need a full appointment instead of a short drop-in meeting with an
ISA-On-The-Go, please book a one-on-one appointment with an ISA through this link.
Book
an appointment with your ISA
International Academic Advisors Virtual Kiosk
Available from 10 a.m. to 2:30 p.m.
- I am an International 1st or 2nd year student (53 or below credits).
- I have read the virtual kiosk guidelines mentioned above and want to connect with the advisor
Academic Advising will offer Virtual Kiosk support during registration and Add/drop/Withdraw periods. The
meeting link will be published on the website during the kiosk’s opening periods so that students can
connect with an Advisor.
International Admissions and Enrolment Services Office
International Admissions and Records Officer (ARO) are available for answer your questions related to
your admission, registration, and tuition fees. No appointment needed. To contact International
Admissions:
Undergraduate and Post-baccalaureate program inquiries:
Tel: +1 250-828-5252
Office hours are Monday to Friday from 8:00 am to 4:00 pm. We answer phones from 10:00 am on Wednesday to
accommodate our team meetings. In person appointments are available from 10:00 to 3:45 daily and must be
booked through our QLess app. Download the QLess App for Android or iPhone.
Please note: If you are a current student calling for assistance with registration,
please send your request in writing, along with your TRU-ID, to ireg@tru.ca.
Location: IB 3rd floor
Meet with
Undergraduate Admissions
Graduate and Master’s program inquiries:
Tel: +1 250-828-5252 Ext.2
Office hours are Monday to Friday from 8:00 am to 4:00 pm. We answer phones from 10:00 am on Wednesday to
accommodate our team meetings. In person appointments are available from 10:00 to 3:45 daily and must be
booked through our QLess app. Download the QLess App for Android or iPhone.
Please note: If you are a current student calling for assistance with registration,
please send your request in writing, along with your TRU-ID, to igrad@tru.ca.
Location: IB 3rd floor
Meet with
Graduate Admissions
Future students info-sessions
Are you a future international student and need help with applying to TRU? Meet one
of our recruiters at an upcoming info session, where you can learn more about Kamloops, TRU’s
programs, tuition fees and more.
REGISTER NOW
