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Thompson Rivers University
Thompson Rivers University

Meet with Us

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ISA Help Desk

In-person: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)

Virtual: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)

Meet an International Student Advisor (ISA) virtually or in-person for quick answers to questions related to your studies at TRU and life in Canada. No appointment is needed, just drop-in!

Meet an ISA on the Go (in person) Meet an ISA on the Go (virtual)

Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:

  1. download the QLess App for Android or iPhone
  2. search and select "Thompson Rivers University"
  3. select "International Student Advisor - In person or Virtual drop-in (Only for Inquiries of 15 Minutes or Less)"
  4. input the required information
  5. wait to be notified when it is your turn

For virtual appointments you will be emailed the link to the meeting room when it is your turn. Click on the link and join the MS Teams meeting.

Please email isa@tru.ca if you have any issues with QLess.

RISIA-On-The-Go

In-person: Monday to Friday, 10 a.m. to 4 p.m. PST (except for statutory holidays)

Meet a Regulated International Student Immigration Advisor (RISIA) or a Regulated Canadian Immigration Consultant (RCIC) in-person for quick answers to your questions related to visas, permits, and working & studying in Canada. No appointment is needed, just drop-in!

If you need help with your applications, you are required to attend IRCC Workshop first. View Workshop Schedule

Meet a RISIA on the Go (in person)

Note:If you do not have a Canadian phone number, meet with an advisor by doing the following:

  1. download the QLess App for Android or iPhone
  2. search and select "Thompson Rivers University"
  3. select "Immigration Advisor (RISIA⁄RCIC) - In person drop-in (Only for Inquiries of 15 Minutes or Less)"
  4. input the required information
  5. wait to be notified when it is your turn

Please email risia@tru.ca if you have any issues with QLess.

Book an appointment with an International Student Advisor (ISA)

If you need a full appointment instead of a short drop-in meeting with an ISA-On-The-Go, please book a one-on-one appointment with an ISA through this link.

Book an appointment with your ISA

International Academic Advisors Virtual Kiosk

Available from 10 a.m. to 2:30 p.m.

  • I am an International 1st or 2nd year student (53 or below credits).
  • I have read the virtual kiosk guidelines mentioned above and want to connect with the advisor
Academic Advising will offer Virtual Kiosk support during registration and Add/drop/Withdraw periods. The meeting link will be published on the website during the kiosk’s opening periods so that students can connect with an Advisor.

International Admissions and Enrolment Services Office

International Admissions and Records Officer (ARO) are available for answer your questions related to your admission, registration, and tuition fees. No appointment needed. To contact International Admissions:

Undergraduate and Post-baccalaureate program inquiries:

Tel: +1 250-828-5252

Office hours are Monday to Friday from 8:00 am to 4:00 pm. We answer phones from 10:00 am on Wednesday to accommodate our team meetings. In person appointments are available from 10:00 to 3:45 daily and must be booked through our QLess app. Download the QLess App for Android or iPhone.

Please note: If you are a current student calling for assistance with registration, please send your request in writing, along with your TRU-ID, to ireg@tru.ca.

Location: IB 3rd floor

Meet with Undergraduate Admissions

Graduate and Master’s program inquiries:

Tel: +1 250-828-5252 Ext.2

Office hours are Monday to Friday from 8:00 am to 4:00 pm. We answer phones from 10:00 am on Wednesday to accommodate our team meetings. In person appointments are available from 10:00 to 3:45 daily and must be booked through our QLess app. Download the QLess App for Android or iPhone.

Please note: If you are a current student calling for assistance with registration, please send your request in writing, along with your TRU-ID, to igrad@tru.ca.

Location: IB 3rd floor

Meet with Graduate Admissions

Future students info-sessions

Are you a future international student and need help with applying to TRU? Meet one of our recruiters at an upcoming info session, where you can learn more about Kamloops, TRU’s programs, tuition fees and more.

REGISTER NOW
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