Courses FAQTRU Open Learning

Cancel your registration or withdraw from your course, then re-register in your preferred format.

Cancel or withdraw from the course, then register in the correct course. Note that when you cancel your course, the administration and technology fees (approx. $120) are non-refundable.

For a TRU OL non-paced, course, apply through myTRU by using the Course Extension form before your course completion deadline, which is stated in your welcome message. Only one extension is allowed per course, and paced courses are not eligible.

It is important to note that all TRU OL courses are subject to non-refundable administration, technology, and other related fees as outlined in the tuition refunds policy.

Your course grade is calculated after all assessments, including the final exam, have been graded, Contact your Open Learning Faculty Member if you decide not to submit an assignment.

You can appeal only a final, not an assignment, grade. See the Academic Appeals form. Talk to your Open Learning Faculty Member and/or request an informal exam review before appealing your grade.

Let your Open Learning Faculty Member know. If you are in a self-paced course, you may be able to apply for a fee-waived course extension.

IT Service Portal.

Obtain a Letter of Permission (LOP) from the institution to which you plan to transfer your credit prior to registering for a course. The receiving institution, not TRU Open Learning, determines the eligibility of transfer credit.